We are currently experiencing extended lead times of 8 weeks for new repairs. Please call or email us to schedule a reservation in our queue. Thank you!
$50 Diagnostic
Estimates
When you drop off your unit for repair, a non-refundable diagnostic fee will be collected and applied toward the final repair cost. To streamline the repair process, we may set an estimated price for the repair which allows us to complete necessary work while your unit is on the bench without additional approval delays. Typical repair estimates are listed below and are based on the reported symptoms and our experience with similar repairs:
Standard Billing Rate: $100 per hour plus parts
Minor Repair: $130 1 hour labor, up to $30 parts
Major Repair: $250 2 hours labor, up to $50 parts
Extensive Repair: $400 3 hours labor, up to $100 parts
If the repair cost exceeds these estimates after diagnosis, we will contact you for approval before any work is performed. Repair wait times vary based on current workload, and we will provide an estimated turnaround time at drop-off.
Reservations
To make a reservation in our repair queue, please email or give us a call. You will receive a call and/or text message when we are ready for you to bring in your equipment for service. Work will begin on your equipment shortly after drop off.
Rush Repairs
If you wish to have your unit serviced right away, we offer a rush repair option with a non-refundable and non-negotiable $100 Rush Service Fee. This fee is separate and not credited to final repair cost. Your repair will be put on the bench immediately. This does not guarantee same day completion; only that we will start on it ASAP and give it the highest priority over other repairs. Typical turnaround is 1-3 business days.
NOTE: The rush service fee is per unit and does not apply to multiple repairs at once.
Shop Supply Fee Disclosure
Each completed repair is subject to a 4% shop supply fee for non-itemized & necessary materials such as chemicals for cleaning. This charge & any applicable taxes are calculated separately which may not be reflected in your estimate.