$50 Diagnostic
Billing Rate: $100 per hour plus parts
At drop off you will pay a non-refundable diagnostic charge which is credited to final repair cost. To make it easier for us (and you) we set a repair cap which allows us to do the work required to fix your unit while it is on the bench. Our standard repair cap is $250. If you do not wish to authorize up to this amount, consider replacing & recycling your unit instead. Most repairs fall below this limit in the $100 – $200 range. We may set a different repair cap for your unit depending on the circumstances. If after diagnosis the repair will exceed this cost threshold then we will contact you for authorization before work begins.
Wait times vary depending on our backlog and we will provide an approximate lead time at drop off. This is not a guarantee. If you wish to have your unit serviced right away, we offer a rush labor rate:
Expedited Rate: $150 per hour plus parts. Repairs are completed ASAP.
Your repair will be put on the bench immediately. This does not guarantee same day completion; only that we will start on it ASAP and give it the highest priority over other repairs. Typical turnaround is 1-3 business days.
Shop Supply Fee Disclosure
Each completed repair is subject to a 4% shop supply fee for non-itemized & necessary materials such as chemicals for cleaning. This charge & any applicable taxes are calculated separately and may not be reflected in your estimate.