We are currently experiencing extended lead times of 8 weeks for new repairs. Please call or email us to schedule a reservation in our queue. Thank you!
$50 Diagnostic
$30 Counter Service (Quick fixes done in 10 minutes or less while you wait)
Billing Rate: $100 per hour plus parts
At drop off you will pay a non-refundable diagnostic charge which is credited to final repair cost. To make it easier for us (and you) we may set a repair cap which allows us to do the work required to fix your unit while it is on the bench. Our standard repair cap is $250. Most repairs fall below this limit in the $100 – $200 range. We may set a different repair cap for your unit depending on the circumstances. If after diagnosis the repair will exceed this cost threshold then we will contact you for authorization before work begins. Wait times vary depending on our backlog and we will provide an approximate lead time at drop off.
Reservations
To make a reservation in our repair queue, please email or give us a call. You will receive a call and/or text message when we are ready for you to bring in your equipment for service. Work will begin on your equipment shortly after drop off.
Rush Repairs
If you wish to have your unit serviced right away, we offer a rush repair option with a non-refundable or negotiable $100 Rush Service Fee. This fee is separate and not credited to final repair cost. A $250 or higher repair cap is required for all rush repairs. Your repair will be put on the bench immediately. This does not guarantee same day completion; only that we will start on it ASAP and give it the highest priority over other repairs. Typical turnaround is 1-3 business days.
NOTE: The rush service fee is per unit and does not apply to multiple repairs at once.
Shop Supply Fee Disclosure
Each completed repair is subject to a 4% shop supply fee for non-itemized & necessary materials such as chemicals for cleaning. This charge & any applicable taxes are calculated separately which may not be reflected in your estimate.